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Quality Management

Purpose

The purpose of ASC’s Quality Policy is to formally describe ASC’s objectives for managing the quality of its products and services. This section stipulates the principles and requirements that drive performance within this policy area, in the execution of ASC programs.

Scope

This policy applies to all ASC activities and workers at all ASC sites who have responsibilities relating to Quality Management, Quality Assurance and Quality Control.

Policy Statement

It is ASC’s policy to maintain and ensure continual improvement of an Integrated Management System that will assist in achieving ASC’s Corporate Vision and Goals of delivering products and services that consistently fulfil or exceed stakeholder expectations, whilst meeting applicable legislative, regulatory and contractual requirements.

Policy Objectives

Maintain an Integrated Management System (IMS) underpinned by the Corporate Management System (CMS) that is third party certified to International and Australian standards (AS/NZS ISO 9001, AS/NZS 4801, AS/NZS ISO 14001 & ISO/IEC 17025), and meets all legislative, regulatory and contractual requirements.
Provide leadership and commitment towards the effective implementation of the IMS, ensuring the meeting and exceeding of customer expectations.
Communicate and engage with all ASC workers to embed the quality culture required to deliver business excellence.
Use the process approach (as detailed in AS/NZS ISO 9001) to ensure that internal and external stakeholder requirements are fulfilled.
Operate a model of continual improvement, aligned with the ASC Business Game Plans, that ensures the integrity of any changes to the IMS
Utilise evidence-based processes to inform decisions affecting, or having the potential to affect, the ongoing performance of the IMS.
Maintain effective relationships with suppliers, contractors, internal and external customers to ensure the consistent delivery of superior products and services.

Applicable Standards, Legislation, and Corporate Guidelines

AS/NZS ISO 9001:2015 – Quality Management Systems - Requirements
AS/NZS ISO 14001:2015 – Environmental Management Systems – Requirements with guidance
AS/NZS 4801:2001 – Occupational Health and Safety Management Systems
ISO/IEC 17025:2005 – General Requirements for the competence and testing of Calibration Laboratories

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